Home Care Price List - Victoria

July 2023 to June 2024

Home and Community Support ServicesWeekdaySaturdaySundayPublic Holidays
Personal Care
From 6am-8pm
(assistance with showering, dressing, mobility, escorted shopping, in-home respite care)
Personal Care
From 8pm-6am
(assistance with showering, dressing, mobility, escorted shopping, in-home respite care)
Domestic Assistance
From 6am – 8pm
Light housekeeping, meal preparation, laundry
Domestic Assistance
From 8pm – 6am
Light housekeeping, meal preparation, laundry
Overnight Care
12 Hours Sleepover (4 hours active)
Live in Care
24 Hour Shift (8 hours inactive)
Gardening & Home Maintenance
Per Hour (plus cost of materials &/or rubbish/waste removal)
Nursing Services
Price per hour
Public Holidays
From 6am to 8pm
From 8pm – 6am$162.00$202.00$242.00$323.00
Other ServicesDescriptionCost
Sleep Over (Active)Overnight services include assisting the client in and out of bed.
The Support worker is active overnight.
Price on application
TransportThe Support worker uses their car to
transport a client to medical appointments, shopping or social
$1.60 per KM

Note: Guardian Network reserves the right to review pricing in line with any Wage Awards increase.

Pricing Information

  • From 1st July 2023 any new intake/requests for service will be a two hour minimum service for new Clients. Clients who were existing prior to 1st July 2023 will be a one hour minimum service.
  • Our Personal Care and other services rates may vary based on the time of day, day of the week, services required and/or public holidays.
  • Please discuss your requirements for one hour services with your Guardian Network Program Manager or Director.
  • Where staff use their own car on behalf of a client travel charges as per the schedule above will be applied.
  • Emergency call outs shall incur a call-out charge prior to the normal rates being applied for the duration of the shift applicable to the time of day.
  • In certain situations where continuous client management and care is needed, above those stated are required during an Overnight or Live in Care shift then portion of the shift will be deemed active and hourly rate will be applicable.
  • Guardian Network reserves the right to review pricing in line with any Wage Awards increase.

Description of Services

Personal Care refers to assistance with self-care tasks such as showering, grooming, food preparation, shopping, transport and assistance with mobility.
Respite Care refers to care provided to a client to allow the usual caregiver or family member to have a break from their caring responsibilities.
Domestic Care refers to household activities like cleaning, dishwashing, clothes washing and ironing.
Nursing Services refers to professional health care provided by a Registered Nurse or an Enrolled Nurse.
Community Access refers to organized transportation for a client whereby they may access the community.
Post-Acute refers to both long and short term recovery in which we coordinate with medical professionals to provide a comfortable level of care.
Child Care refers to the provision of care services to minors below the age of eighteen.
Disability Care refers assistance and re-enablement programs with a wide range of disabilities.
Dementia Care refers to professional care for suffers of dementia.

Quality of Services

Guardian Network is committed to providing you with the highest standard of quality.

We greatly appreciate your feedback as this helps us to improve our services.

All concerns and complaints are treated in confidence and any positive feedback is also appreciated. If you have any concerns, complaints, or compliments regarding the quality of care and services you receive, please contact a Guardian Network Program Manager who will investigate and work with you to find a suitable solution.

Privacy of Information

Guardian Network respects your right to privacy and we are committed to managing personal health information in a respectful way in accordance with legislation. When we are planning service delivery we collect a range of personal health information. This information enables us to provide our clients with appropriate care and services.

Public Holidays

The statutory public holidays are determined and governed by the Business Victoria website at the following link CLICK HERE

Goods & Services Tax

GST has been excluded from all prices presented in the schedule above. GST generally applies to all services purchased by another organization on behalf of clients. Clients purchasing services directly from Guardian Network for Home Care, Domestic Care, Gardening, Property Maintenance and Other Services will be charged GST. *Private clients are generally exempt from paying GST on all personal care services.

Service Cancellation

Guardian Network provides a dependable and reliable service to clients, however has a responsibility and commitment to staff requirements as well. We therefore require a minimum of three hours’ notice of a cancellation or a charge at full cost for the full service booked will apply. Guardian Networks standard business hours are 7.00am to 5.00pm Monday to Friday and 7:30am – 4:00pm Saturday, Sunday and public Holidays